Jewish Family Service of Washtenaw County's Response to COVID-19

Together, we as a community have cared for our vulnerable since JFS was founded 27 years ago, and we thank you for your help, kindness, and trust over all these years.

It is with deepest gratitude that even as our building is closed, we keep

our agency open and operations running.

We stand ready to serve you and our community.

If you or a loved one need help now, please see the details of our operations below:

Information and Assistance Telephone Line: 734.769.0209

We are answering calls from M-T 9:00am -5:00pm and Fridays, 9:00am-3:00pm. If your call goes to voicemail, it will be returned  as quickly as possible, with a focus on those with highest priority. 

Tele-mental health counseling:   734.436.4249 

We’re here to help our community in these challenging times. Telehealth options are now available for our current and new clients in counseling and older adult services.

We will be working with current Thrive Counseling clients and accepting new clients. Our licensed mental health professionals will be utilizing HIPAA- secure platforms to provide these services. We take most major insurances.

Specialty Food Pantry:                       

We will continue to serve  Specialty Food Pantry clients through delivery only.

Please call 734.769.0209 (prompt # 6)  or CLICK HERE to place a JFS FOOD PANTRY DELIVERY REQUEST. 

WISE Older Adult Services:     

We are offering our services to older adults and caregivers by phone and other remote platforms. Services are expanding to include food delivery and phone reassurance to all seniors who need it. 


Transportation services will only be provided for critical (non-routine) medical visits and treatments (dialysis, chemotherapy, etc.)

Employment and Economic Empowerment Services:

All services are being sustained remotely.

Refugee Resettlement:

All services are being sustained remotely.


All services are being sustained remotely. 

Congregate Meals and Caregiver Education classes and workshops:

Cancelled. We have not yet made a decision on whether we will cancel or reschedule classes that are to start after April 1, 2020.


There are many roles for volunteers– some which can be performed entirely remotely from your own home and others which involve some limited outings (with little to no interpersonal interaction). Click here for more information. 

Continuous Monitoring
This is a rapidly evolving situation. We will continue to closely monitor the progression of the Coronavirus (COVID-19) and keep you informed of any changes to services and programs as necessary.

Be well and please feel free to reach out with questions or concerns.

JFS Pandemic Response April 1, 2020

Dear Community, JFS is working overtime to ensure that our community has the food they need to weather this storm. We have revamped our Specialty Food Pantry operations to an exclusively delivery-based system to help reduce spread of illness. We are grateful to our...

JFS Pandemic Response March 23, 2020

Dear Community, Today Governor Gretchen Whitmer signed the “Stay Home, Stay Safe” Executive Order (EO 2020-21), directing all Michiganders to stay in their homes unless they’re a part of the critical infrastructure workforce, engaged in an outdoor activity, or...

JFS Pandemic Response March 15, 2020

Dear Community Members, We are writing to update you about our operations during this unprecedented public health crisis. As a human services agency our community has come to rely on, we are working diligently to redesign our operations and services so we can provide...

JFS Pandemic Response March 12

The health and safety of our community is our top priority. In the context of the spread of COVID-19 and the disruptions to community life, we are writing to provide an update to our JFS community. As of this writing, there are no confirmed...

Links & Resources